Privacy policy.
Last updated: September 2025
At Elsso Cleaning Company, we’re committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, and store your information when you visit our website www.elssoclean.com, interact with us, or book our services.
1. What We Collect
We may collect personal information that you provide directly to us, such as:
Your name
Email address
Phone number
Property address
Any special notes you include in enquiry or booking forms
We may also collect non-identifiable usage data (e.g. page views, location, and browser type) via cookies to improve your website experience.
2. How We Use Your Information
Your information is used to:
Respond to your enquiries
Provide quotes and services
Send service confirmations and reminders
Issue invoices and receipts
Improve our website and services
Share updates or marketing emails (you can opt out anytime)
We do not sell or rent your personal information to third parties.
3. Storing Your Information
Your data is stored securely via trusted platforms (e.g. Google and website hosting providers) with reasonable protections in place to prevent misuse, loss, or unauthorized access.
4. Sharing Your Information
We may share your information with:
Service providers we work with (e.g. CRM systems or email tools)
Legal or regulatory authorities, if required by law
Only relevant information is shared when necessary, and only with trusted third parties.
5. Cookies & Website Analytics
Our website uses cookies to analyze traffic and enhance your experience. You can adjust your browser settings to disable cookies if you prefer.
6. Accessing or Updating Your Information
You’re welcome to contact us at any time to:
Request access to the personal data we hold about you
Update or correct your details
Withdraw consent for marketing communications
7. Contact Us
If you have questions about your privacy or this policy, please get in touch:
📩 contact@elssoclean.com